IMPORTANT: If you have received a shut-off notice or if you are currently disconnected, you must call 608-527-2913 between the hours of 7:30 a.m. and 3:30 p.m., Monday through Friday, to confirm your payment before service will be restored.
New Glarus Utilities offers several convenient methods for you to pay your utility bill. We accept payments in the form of cash, check, certified funds, checking/saving account transfers, and/or check/debit cards. Please make checks or certified funds payable to New Glarus Utilities.
Online
Pay your bill securely online with our account management platform, MyAccount.
Phone
To pay by phone using a credit or debit card or bank account, call 833-516-4441. Please have your utility account number available along with your payment method information.
New Glarus Utilities
PO Box 399
New Glarus, WI 53574-0399
In Person:
The utility office is located in Village Hall
319 2nd Street
New Glarus, WI
Hours: M-F 7:30 a.m. to 3:30 p.m.
Drop Box:
A 24-hour drop box is located outside the front doors of Village Hall at 319 2nd Street. Another drop box is located outside the utility office door located in Village Hall.
Automatic Funds Transfer
Set up automatic withdrawal of funds from your checking or savings account. Click here to print out an ACH Authorization Form.
Credit/Debit Card:
Customers can use their credit/debit card to pay for their bill through the utility's online account management platform, MyAccount.
Bank Bill Pay:
You can pay your bill through your bank or other financial institution that offers online bill payments. Funds will be automatically be transferred from your account to New Glarus Utilities.
Payments are typically posted within 1 business day.
Utility bills are due at the utility office by the 25th of each month, unless the 25th falls on a weekend, or a celebrated holiday, then the utility bills are due the next business day after the 25th. A 3% penalty (minimum $0.50/per service) is charged to late bills. A $30.00 charge will be applied to a customer's account when a check is returned to the utility for non-sufficient funds (NSF).