Performance Measurement Project
Starting with the 2018 Annual Budget, the Village of New Glarus embarked on a performance measuring effort to better monitor how the Village provides services to our citizens. Village Staff will track data on various Village services, and compare it to past performance to determine if village services are providing residents, businesses, and visitors with expected outcomes. The development of this performance benchmarking program allows the Village to create a “scorecard” indicating how we are performing in meeting the benchmarks.
The performance benchmarking program provides the village with the necessary data for future strategic planning and budgeting, as well as provide useful information to the Village Board to aid in their decision-making process. The performance benchmarking will highlight areas of success, but also identify areas for future improvement. This provides accountability to the public by increasing the transparency of village decision-making and resource usage.
As the Village continues to grow and develop this performance benchmarking program, the Village will look to benchmark themselves against other similar sized municipalities within Wisconsin and across the country. As this performance benchmarking program is a work in progress, the Village welcomes community input to support making New Glarus the best government it can be for its citizens and stakeholders.
If you wish to provide feedback or have questions, please contact the Village Administrator at 608-527-5971 or firstname.lastname@example.org.